Hue go unreachable6/21/2023 ![]() The LED sensor will blink red for several seconds.Don’t use a sewing needle as it might damage the button. Once you’ve deleted the motion sensor from the app, grab your device and insert a paperclip in the “Setup” button for 10 seconds.Delete the motion sensor from the Hue app under “Settings,” then go to, “Accessory Setup.”.If you’re okay with that, here’s how to reset your Hue sensor: Keep in mind that resetting the motion sensor to its factory state will wipe your old preferences. If your motion sensor stops responding out of the blue, resetting it may fix the issue. Reason # 3: Your Motion Sensors Need to be Reset You may also need to place the sensor close to your Hue Hub so the device will detect the change much quicker. Once you’ve replaced the batteries, it may take up to 12 hours for the sensor to work. If you want a more thorough breakdown of the battery usage, download the iConnectHue paid application on your device. When the battery dies, the Hue app will warn you that it needs to be replaced. The batteries in Hue motion sensors need to be replaced once every two years depending on the quality of the battery. Unfortunately, you can’t use rechargeable batteries in place of AAA or AA batteries as they run at lower voltages. In this case, you’ll simply need to replace them with AAA batteries (for indoor motion sensors) or AA batteries (for outdoor motion sensors). Your motion sensors may not be working because the batteries are dead. The back of a Hue Motion Sensor showing the reset button and battery compartment Reason # 2: The Batteries Need to Be Replaced If the sensor doesn’t work after 30 minutes, you might also have to restart your phone and unplug the Bridge for 10 seconds before trying again. It might take a while if you haven’t updated the software for a while. Sometimes, the update can take up to 30 minutes to complete, so give it some time. Likewise, your motion sensor may not fully work during the update process. Once the update is available, the application will automatically install updates.ĭuring the update process, your lights might flicker. To avoid this situation from happening, it’s best to enable automatic updates for all your Hue devices. Again, this may take a few seconds to a few minutes. The Hue app will download and install the update on your motion sensors. If the motion sensor is in need of updating, simply tap the “Update” button. When it’s done, the application will show you a list of connected Hue devices, including bulbs, switches, bridges, and motion sensors.This may take a few seconds to a few minutes. Upon tapping “Software Update,” you’ll receive a “Checking for Updates” message on the app.Scroll down and tap the “Software Update” option.Tap the “Settings” icon on the bottom of the screen.Open the Hue app on your iPhone, iPad, or Android. ![]() You can do this by going to the Philips Hue app’s software updates page. But if you’ve disabled this particular option, you’ll have to manually update the device yourself. If you have software updates enabled, the sensors will automatically update. Believe it or not, Hue motion sensors occasionally undergo software updates.
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